Stakeholder engagement
Our stakeholders are key to the delivery of our strategy. Below we set out the many ways we engage with stakeholders and why their engagement matters.
Download our stakeholder engagement overview:
Investors
Those who own shares or wish to own shares in Morgan Advanced Materials.
Why our stakeholders are important to us |
how we engage with our stakeholders |
What matters to our stakeholders |
Our investors provide capital for our business. We value this commitment and want to ensure investors have a deep understanding of our business, our strategy, the market environment and our governance arrangements. It is important to us that we foster an open and transparent relationship to enable investors to make effective investment decisions. |
We engage with our investors directly through both the formal presentation of results and investor roadshows. We also use these opportunities to talk about the future and the longer-term plans for our business. When asked, we complete investor questionnaires which give a further insight into key aspects of our business performance. We provide a dedicated section on our website which offers timely information on how we are performing against our stated ESG goals. We publish a yearly sustainability and responsibility report that details the progress we are making against our ESG targets, including full disclosure of metrics and ratings linked to environmental performance. |
|
Customers
Those who have purchased our products or will do so in the future.
Why our stakeholders are important to us |
How we engage with stakeholders | What matters to our stakeholders |
We aim to deliver great service so that our customers feel valued and choose us as their ‘go-to’ supplier. To do this effectively we need to listen to and engage with them. |
The relationship with our customers starts from the moment they look to find out about our products. We keep customers updated on the progress of our innovation and new product applications through digital and physical channels. Our sales and service colleagues also keep customers updated on the progress of manufacturing; sometimes working alongside the customer to fine-tune the product and production process. We also gather key feedback from customers about the service we provide and use this to help improve relationships and secure future business. |
|
Employees
Anyone directly employed by Morgan Advanced Materials.
Why our stakeholders are important to us |
How we engage with stakeholders |
What matters to our stakeholders |
Having people who bring a diverse range of talents and perspectives, and who feel engaged in their role, is of paramount importance to our long-term success. Our employees have been instrumental in making Morgan Advanced Materials the company it is today. They are key to driving the brand forward and ensuring it remains relevant in the future. We work to attract, develop and retain the right people and ensure they are in the right roles. |
The Board is committed to fostering a safe, ethical and inclusive workplace and spends time engaging with a diverse cross-section of employees, as well as monitoring and assessing the Group’s culture. These insights help inform the Board’s discussions on health, safety and environmental matters, in monitoring progress in relation to embedding ethical conduct and implementation of the Morgan Code, and in strengthening the capabilities of our leaders and teams. At a local level, leadership teams use feedback from surveys, focus groups, pilot groups, manager one-to-one conversations and employee communications to shape engagement activities with employees. At a Group level, we solicit feedback through our social media channels both internally and externally, and through employee satisfaction platforms such as Glassdoor. At all levels we engage on subjects important to our people including: mental health at work, safety, the environment, developing a diverse and inclusive culture, and the important role of community and charity. |
|
Suppliers
Those from whom we purchase goods or services.
Why our stakeholders are important to us |
How we engage with stakeholders |
What matters to our stakeholders |
We believe in an open and collaborative business approach and seek opportunities for innovation. This collaborative approach is particularly important to ensure a more sustainable supply chain. |
We treat our suppliers as an extension of our business and therefore expect them to uphold the same high standards we set for ourselves. To achieve this, we are in constant dialogue with our suppliers to address any issues and maintain productive relationships. We have published a new Supplier Code of Conduct which provides a set of minimum conduct standards that we expect from our suppliers globally. Our Supplier Code focuses on treating people fairly, complying with health and safety rules, protecting the environment, and adhering to important ethics and compliance obligations. |
|
Pensioners and Pension Trustees
Why our stakeholders are important to us |
How we engage with stakeholders |
What matters to our stakeholders |
After more than 160 years in business, we would not be as strong as we are today without the combined efforts of all those who went before. By keeping our pension commitments, we honour the hard work and dedication of both current and past employees. |
We engage with both current pensioners and those yet to retire through regular pension communications in conjunction with our pension trustees. New employees receive communications about our pension schemes in a bid to promote financial wellbeing |
|
Communities
Those who live or operate in areas where we work – for example residents, businesses and charities
Why our stakeholders are important to us |
How we engage with stakeholders |
What matters to our stakeholders |
Our people live and work within wider communities and relationships with these communities are key in supporting our business for the future. |
Our aim is to have a positive impact on the communities we serve, from supporting job creation and skills advancement, to reducing energy and water consumption at our plants. All our efforts and engagements are governed by the Morgan Code, our purpose and our policies on the environment. As our sites and operations are spread across the globe, we have the opportunity to work with many communities. We pride ourselves on engaging at a local level and look to understand each community’s priorities and concerns. We also support our employees’ involvement in their local community, from charity giving to local fundraising, and from volunteering to health and wellbeing initiatives |
|